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Agile, innovative and visionary, itesign is growing from a creative tech start-up to a medium-sized provider and has brought some entrepreneurial spirit from Silicon Valley to the Ruhr area. Diverse talents and ideas make up our fast-growing team. We build software and make potentials accessible. Using state-of-the-art technologies and methods, we develop customized solutions for our customers’ challenges. We embrace a culture of collaboration and always provide value driven by our customers’ needs.

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In the field of app definition and development, we utilize tools that enable and facilitate the programming of cloud native apps. Basically, these include databases that store data and render it available for retrieval. Streaming and messaging tools allow us to establish service-to-service communication. Application definition and image creation tools, meanwhile, simplify the design of code in containers and Kubernetes. In addition, they permit us to use our own and third-party apps in a standardized manner. Furthermore, we access tools that enable continuous integration and deployment of the code we create – so that you can access new features as quickly as possible.

Once your application is fully developed, it still needs to be delivered. Deploying an application to you or your customers requires in-depth knowledge of the systems and structures in place. We assist you in planning and implementing continuous deliveries in a budget-optimized and efficient manner right from the start. Even if you are currently in the midst of deployment or are experiencing problems with an application that has already been delivered, we are your competent consulting partner. When we talk about provisioning, we are at the most fundamental level of the Cloud Native landscape. Tools in this field help us create and manage the infrastructure of an app. Thus, we accelerate the development as well as configuration of resources such as virtual machines and networks.

Your business is your asset. Through high availability, we provide you with the solid foundation you need in your day-to-day business. This is made possible by the distributed architecture of Cloud Native Apps and the associated security against failures of individual sub-components. From databases to authentication to actual applications, we can optimally integrate the cloud into your business based on our many years of experience.

Cloud Native Software Development is based on numerous individual components. To ensure that runtime and interconnectivity of these components are maintained at all times, we use tools that facilitate the handling of them. On the one hand, these are tools that ensure the operation and handling of containers within a cluster by distributing the apps required for the execution of a process. On the other hand, we use tools that localize individual services in the network via remote procedure calls or that act as service proxies, API gateways and service meshes to enable more effective communication and give us more control over the design of said communication.

The functionality of cloud native apps must be verifiable and evaluable for their users. To ensure this is the case, we provide you with system data that guarantees the correct, secure and cost-efficient execution of apps. We are also able to collect, store and analyze messages ejected by apps via logging. We use tracing to backtrack the path of a request to continuously optimize apps. We further this process through chaos engineering. In this process, incorrect entries are deliberately made in a system to put its resilience to the test.

The many tools mentioned above facilitate the management of an app. For the handling of all these tools, it is advantageous to rely on platforms. In this regard, we refer to Certified Kubernetes offerings. These offerings are unmodified, open source code that we can base software on. They are either distributed via distributors, hosted by infrastructure providers, or used in the form of installers.

Open source code offers the opportunity for anyone to participate in the development of new apps. This offers many advantages, but also involves risks. Hence, in order to provide you with secure software, we use Kubernetes Certified Service Providers and exchange information with certified Kubernetes Training Partners. This way, we can offer you a comprehensive and yet risk-free software portfolio.

Cloud native software development describes how we work closely with our customers in an agile development cycle.

What is cloud native software development?

itesign GmbH /n Luisenglück 20 /n 44225 Dortmund

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Modern software is adaptable, powerful and location-independent. itesign supports you in finding the right solution for you. From the strategic analysis of your company to the support of your desired software: You decide which expertise you need according to your demands.

Work with us as a team to create the ideal end product or leave its development to us.

How we work.

The itesign principle.

Every project and its requirements are unique. Therefore, we offer you a flexible range of services, allowing you to choose which expertise you would like to rely on.

A successful software product is based on the harmonious orchestration of the individual team components. In order to design your desired product successfully, quickly and in accordance with your needs, we provide you with the following project roles from our divisions.

You already know exactly where things are sticking and where you need support? If not, we will be happy to provide you with a Business Analyst. We work our way into your company structures, communication and business processes and recommend solutions that optimize your business processes.

Business Analysis

Do you like to manage your projects yourself or would you like to outsource the responsibility? We offer you one of our experienced Product Owners who will coordinate your project, design work processes and thus guarantee the success of your endeavor.

Responsibility

Launching a project requires a successful architecture. Here, too, we offer you our proven architects, who design software systems in accordance with your needs and coordinate the harmonious interaction of their individual components — whether Enterprise, Solutions or Applications Architect.

High Level Design

For a software to be accepted by its end users, it requires not only a high level of functionality. The software must also convince with an interface that is geared to its users, easily accessible as well as appealingly designed. For this purpose, you can rely on one of our user interface and user experience designers.

Visualization

How do you ensure trouble-free product development? Access one of our expert scrum inspired Agile Coaches to ensure a focused and transparent development process and the timely execution of your project.

Scrum Mastery

The heart of itesign is the creation of products that can do exactly what you expect them to do. You can hire a stand-alone development team as well as a joint effort with your own team. Our developers are characterized not only by their distinctive technical competence, but also by their high level of teamwork and flexibility.

Execution

In the digital world, we encounter new challenges every day. In software development, too, we have to meet the demands of a changing world. For this reason, we provide you with our DevOps forces on request to optimize the project in a customer-oriented manner.

Refinement

How do you assure that your project meets the required quality standards? We offer you the development of a Software Quality Assurance Plan, which enables you to verify compliance with quality standards. In addition, we provide your team with the know-how that will ensure long-term benefits of the product for your company.

Quality Assurance

Do you not want to handle the technical support of your project yourself? We offer third-level support to ensure the functionality of your product, to meet security-critical challenges in a timely manner and to relieve your own IT department.

Project Support

Roles at itesign

The foundation of a successful partnership is that you feel you are in good hands with itesign. For this reason, we place the greatest possible value on transparency and communication. Through regular exchange with us, you can follow and help shape the progress of your project.

Transparent Work Processes

The digitization of our customers’ work processes is not an end in itself. Of crucial importance to itesign is the economic benefit that you can gain from partnering with us. We support you in making your capabilities visible and using them efficiently.

Increase Your Productivity

Whether the cornerstone of your system or the expansion of existing structures — we offer you solutions that suit you. We integrate new concepts into existing structures in a custom-fit and application-oriented manner. We focus wholly on your needs.

Solution-oriented Flexibility

With our professional expertise, we support you in achieving your goals. Timely and individual solutions are just as important to us as the transfer of knowledge. You can therefore benefit from partnering with us in the long term.

Competent and Close to Customers

why you should choose itesign

Four good reasons,

Our development teams create software solutions in short release cycles. In this regard, fast results and an ever-improving work method are always our highest priority. Self-organized work and agile methods give way to our individual talents. We constantly reassess project requirements and current results in order to optimize our approaches.

Agility

Open dialog is the foundation of our partnership — both internally and externally. A deep understanding of our customers’ challenges on the one hand and a transparent approach to our work progress on the other is a key factor to us. Goal-oriented communication is essential in order to achieve the optimum for you, so that we can react flexibly to process changes.

Communication

We are committed to life-long learning: In no other industry do technologies and working methods evolve as quickly as in IT.This is why we are always learning and discovering new ideas, broadening our horizons and finding innovative solutions to current problems.

Curiosity

We digitize products, processes and companies. Day by day, we develop smart solutions & digital tools for familiar problems and brand-new possibilities. Agile, innovative and visionary — itesign is growing from a creative tech start-up to a medium-sized provider, and has brought some of the entrepreneurial spirit from Silicon Valley to the Ruhr region.

Diverse talents and ideas make up our fast-growing team. Our common goal is to stay ahead of our customers´ requirements on the path to digitalization.

We turn visions into digital tools

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It does not always have to be a complete application letter. Just tell us what you are interested in and what you bring to the team. We will find an appointment at short notice and just talk.

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What we offer

Our cooperation is based on open dialog — both internally and externally. We share a deep understanding of our customers' problems and approach the progress of our work in a transparent manner. We engage in target-driven communication so that we can react flexibly to changes in the process.

Communicative.

Lifelong learning is a given for us, because in no other industry do technologies and ways of working evolve as quickly as in IT. We are always learning and exploring new horizons, broadening our knowledge base and finding solutions that are viable for the future.

Curious.

Our employees introduce new ideas and a breath of fresh air into our customers' companies - so everyone involved benefits from mutual inspiration and creative pull. This is the best breeding ground for our own further development.

Sought after.

itesign searches for a backend developer (m/f/d). The job vacancy includes future areas of responsibility of the employee sought and the benefits of the job offer.

Your Skills and Experiences

Your Key Responsibilities:

itesign searches for a frontend developer (m/f/d). The job vacancy includes future areas of responsibility of the employee sought and the benefits of the job offer.

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Cooperation is based on trust. In our case studies, you can find out about our approach, previously realized topics and the technologies we use. Perhaps we already provide a solution for exactly your problem?

For gathering and providing information on sporting events, The Nielsen Company uses a process-optimized video analysis tool.

Frame Slider

The ELSIC Elektrische Sicherheitsausrüstungen und Betriebsmittel GmbH is able to use a contemporary Enterprise Resource Planning system designed to meet their needs to manage the day-to-day business.

Elsic Schreibbüro

To track working time as well as processing time, we have written our own tool without further ado, which is tailored to our working methods.

TimeControl

For the evaluation of advertising data from various media concerning the sports sector, The Nielsen Company uses a comprehensive live reporting tool.

Sports Connect

Our projects at a glance

ELSIC sells products that serve to ensure the operational safety and accident prevention of electrical systems. For an optimal process flow, ELSIC is dependent on a powerful and at the same time user-friendly Enterprise Resource Planning (ERP) system: the ELSIC Schreibbüro.

Summary

The previous software solution could only be controlled via console and ran exclusively on outdated hardware. The goal was to emulate the previous software so as to facilitate familiarization with the new software. The main challenge was to create a modern user interface that met the requirements of the sector. The UI had to be both easily accessible and have a high level of functionality that would suit the whole range of the various departments. In addition, the new ERP system was supposed to optimize existing processes and automate them where possible.

Challenges

Contemporary, easy-to-use and powerful UI

Interface Integration minimizes Processing Effort in Document Creation

Proportionate Downward Compatibility with previous Software accelerates Software Conversion

Daily Readout of DEL values automates Price Calculation

We offered ELSIC a fully comprehensive software solution written in Java, from development into implementation and customer support in day-to-day business, which we continue to this day. Thanks to the agile development process, the needs of the individual departments could be appropriately mapped in the program. By ensuring a proportional downward compatibility to the previous software, the changeover to the new software was accelerated. We designed the software to meet ELSIC’s specific needs, but its modular architecture can simultaneously form a basis for the development of future ERP systems.

The new software solution's self-explanatory UI reduces training time, even for new employees. The tool is also able to streamline this work process enormously by providing a wide range of templates for document creation and an associated Word plug-in. In this context, internal communication also benefits from the integration of hardware interfaces to printers, which allow several devices to be controlled simultaneously with different documents. Serial letters and review files can be created with just a few clicks. Waybills can also be created fully automatically in the new software solution instead of using a typewriter, and printed out directly. Likewise, DEL values are read out on a daily basis in order to fully automate the price calculation.

Solution

ELSIC can handle customer service, from the request for quotation to invoicing and shipping, within the new ERP system. The numerous process optimizations have led to a reduction in processing time and effort, thus facilitating both internal and external communication. Accessibility and performance to the new software is ensured from the start by taking up existing functions as well as a proportionate downward compatibility to the predecessor product. The UI facilitates the operation and ensures the functionality of the tool in the future.

Results

Frontend and Backend Design in Java via Eclipse RAP

Software Interfaces: Word incl. Word plug-in and .pdf Files (invoice, serial letter generation as well as adaptation of documents required to the specific case)

Hardware Interfaces: Printer (freely scalable)

Technology Stack

The Schreibbüro case study describes the collaboration between ELSIC and itesign. itesign developed ERP software for process optimization. The case study describes challenges, itesign’s solution approach, its implementation, the result and the technologies used.

Case Study ELSIC Schreibbüro

The Nielsen Company is responsible for the marketing-oriented evaluation of recorded sports events. The video analysis verifies the performance that is to be delivered.

Nielsen's outdated video analysis tool was to be replaced by a cloud-based app. The goal was to read out the videos that were to be provided in the cloud with frame accuracy and to navigate within videos more easily. In its basic analysis functionality, we oriented ourselves to the existing tool. A central change was made in the configuration of the user interface. The read-out frames were to be integrated into the user interface in order to replace the previous solution of a pop-up video player.

Target-specific readout allows fast Cloud Video Analysis despite high Data Volume

New GUI offers additional Convenience Features

Interactive tour quickly introduces new users to Program Functionality

For the duration of the project, a team of frontend and backend developers as well as testers were made available to our client. The videos are first loaded from the server into an S3 bucket. In order to be able to handle the videos on the server in a way that is optimized for the browser, we created a frame worker that extracts frames from the videos and stores them in the S3 bucket. An SQS Queue informs the frame worker that new videos are uploaded to the bucket. The SQS Queue groups the videos according to the “first in, first out” principle.

Independently from our development team, Nielsen developed a GraphQL API that provided a central interface for our work. To communicate with the GraphQL API, we created a Backend For Frontend (BFF) that prepares the extracted data for the GUI. The BFF is also connected to a frame server, which in turn connects to the bucket where the videos are stored. The BFF reads out and transmits the frames needed for the ones in the frontend.

To avoid having to wait for cloud services or deployments while developing the tool, we set up a local minIO server in addition to the S3 bucket. This allows developers to switch between cloud-based services and the local server as needed via configuration.

For a user-friendly video analysis option, we provided Nielsen with a new video playing applicationn named frame slider. The framer slider displays the video in individual frames in the frontend, meaning only a small part of the video file actually has to be read out to ensure functionality. We designed the tool in Canvas before integration into the user interface. This was also enhanced with numerous features, including user interface configuration.

User authorization for the video analytics tool takes place through Okta via single sign on. In addition, we created a Grafana dashboard through which data and logs can be visualized and monitored.

The user-friendly video analysis is done via the video playing application called frame slider. The analyzed video is streamed via websocket. In the user interface, solely the frames that need to be displayed are read out which minimizes data traffic. The user interface of the previously used tool was adapted and supplemented with functions that alleviate the daily analysis routine. New users can easily familiarize themselves with the functionality of the frame slider via an interactive walk-through.

Frontend: Angular, Video Player Design via HTML-Canvas Element, Streaming via Websocket

Video read-out of .avi-Videos via Frame Worker (Source Code self-authored in Python), SQS Queue, Video Storage in Bucket

Backend: Backend For Frontend (Source Code self-authored); GraphQL API (provided by Nielsen) as our Interface

User Authorization via Okta, Data Analysis via Grafana Dashboard, Loki

The case study Frame Slider describes the collaboration between The Nielsen Company and itesign. itesign developed a video analysis tool for marketing-oriented evaluation of recorded sporting events. The case study describes the challenges, itesign’s solution approach, its implementation, the result and the technologies used.

Case Study Frame Slider

In the interests of employee protection and to provide supervisors and departments with a better overview, we record the working and absence times of our employees. At the same time, we optimize our own work processes through simple and efficient processing time tracking.

Accurate tracking of working hours is required by law in Germany, but is still not implemented in many enterprises. In order to provide our employees with automated proof of their work performance, we were in need of a program for tracking working hours. Since we were not satisfied with existing solutions on the market, we took the implementation into our own hands. Subsequently, we also desired to track our work activities in order to monitor the progress of our projects and to optimize our working methods in the long term.

Compatibility with Time Recording Terminals, Web Browsers and Mobile Devices

Software Interfaces integrate TimeControl seamlessly into our daily work routine

Internal Work Processes were sustainably and verifiably optimized

The development of our time tracking system is a joint project of our development team, which is subject to a permanent growth process. For us, the development of TimeControl has the positive side effect that we can entrust new team members with the implementation of features on our internal tool in order to introduce them to our working methods and at the same time directly create added value for us. As a result, we can ensure that our customers are provided with competent staff who is familiar with our internal work processes.

We programmed the backend and the Android application in Java and Kotlin, and created the WebUI using TypeScript together with the Angular framework. We developed the terminal UI in C# using the Windows Presentation Foundation (WPF). We also designed the terminal to be compatible with RFID chips. For this purpose, we developed a controller in C++ that enables the reading of the chips. The various user interfaces are designed adaptively and thus enable the customizable data display.

We also established software interfaces with project management tools such as YouTrack and Jira to streamline the data volume in TimeControl itself. At the same time, data can also be transmitted to the project management tools to keep the processing flow within TimeControl and the external tool synchronized. We integrated another interface for evaluating the collected data in Excel.

The worktime tracking in TimeControl takes into account the German legal requirements, e. g. concerning break times or holiday and weekend working time regulations. Vacation and sick leave can be reported independently by employees and confirmed by supervisors. Logging in and out at terminals is possible via RFID chips. In addition, the use of the program on different end devices enables simple remote working time tracking. The processing time tracking also enabled us to sustainably optimize our work flow and, thanks to the connection of TimeControl to our internal ticket system, we were able to shorten the training cycle for remote developers. The interfaces to project management tools as well as to Excel ensure a perfect integration of TimeControl into our daily work and provide our managers with reliable and meaningful reports on the performance of our employees.

Backend and Android Application in Java & Kotlin

Reading of RFID Chips at the Terminal by Controller in C++

Software Interfaces to Project Management Tools for Data Collection and Process Time Tracking

Software Interface to Excel for Data Evaluation

The TimeControl case study describes the internal development of a time recording tool by itesign. The case study describes challenges, itesign’s solution approach, its implementation, the result and the technologies used.

Case Study TimeControl

The Nielsen Company provides video evaluation and market analysis to companies in the sports and marketing sector around the globe via Sports Connect. The permanent availability of all program functionalities along with over one billion data records provide opportunities for exposure analysis, media monitoring and social media analysis at any time.

Nielsen’s previous software was to be replaced by a solution with a modern architecture and contemporary design that would build on the existing functions but add a wide range of functionalities. The newly developed client-facing app formed the final step of data collection, analysis and evaluation process. Due to Nielsen’s global portfolio, the permanent availability and full functionality of the new software had to be ensured, especially during core working hours in America and Europe. The reporting of Exposure Analysis, Media Monitoring as well as Social Media Analysis should occur user-based on purchased data sets.

Microservice Architecture enables modular Composition of Software Functionality

Multi-level Feature Integration allows Permanent Runtime of sensitive Ecosystem

Automated Data Integration and Calculation expand leading-edge Offering Scope

Rapid Selection, Aggregation and Evaluation despite high Data Volume

The development of Sports Connect was carried out by a hybrid team consisting of our The Nielsen Company's internal development department, our experts, and initially additional external consultants. For the new program, we were able to draw on Nielsen’s existing data offering. The data is made available in the AWS Cloud and orchestrated by Docker Engine Swarm mode. This allows the data to be selected and aggregated for applicable clients.

The deployment challenges led to a multi-stage feature testing phase. This begins at the developer level, where our team first tests functionality in sandboxes. The feature is then transferred to a test system for integration testing. For complex features, blue-green releases are also conducted in order to establish a permanently stable runtime. The architecture of our solution is based on the modular approach of microservices. This ensures user-specific feature integration. We established the logic of business analysis processes through code written in Spring Boot. The provision of data to the end customer is user-based on purchased data sets, which are enhanced by live updating and calculation based on ClickHouse. With the help of Elasticsearch, we also enable end customers to find the information that is relevant to them with pinpoint accuracy.

Nielsen can provide its clients via Sports Connect with the most up-to-date market analysis data twenty-four hours a day. We can warrant the stable runtime of the new program through a sustainable feature integration. Approximately 50 different microservices provide users with extensive functionality tailored to their needs. Sports Connect handles the high volume of data in a fraction of a second and thus provides end customers with real-time exposure analysis in TV, streaming, print, online and social media, tracking of TV and streaming consumption behavior as well as social media-specific data analysis.

Cloudserver: AWS, Docker Engine Swarm mode as Orchestrator (is being replaced by Kubernetes)

Backend: Microservice Architecture, Business Logic programmed in Spring Boot, Calucations via ClickHouse, Search Functionality via Elasticsearch

The Sports Connect case study describes the collaboration between The Nielsen Company and itesign. itesign developed an all-in-one tool for data analysis which is permanently available and has access to over one billion data records. The case study describes challenges, itesign’s solution approach, its implementation, the result and the technologies used.

Case Study Sports Connect

Actually, it is quite simple: We build software with an agile mindset and make potentials accessible for you. Using state-of-the-art technologies and methods, we develop customized solutions for our customers' challenges.

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